24/7 Monitoring

24 HOURS A DAY. 365 DAYS A YEAR. AUSTRALIA-WIDE.

24/7 BACK TO BASE MONITORING


24/7 back to base monitoring from Rechenberg protects alarms, CCTV and other devices across Australia. From our purpose built Grade A control room in Queensland, our licensed operators watch over homes, businesses and industrial sites day and night.

Stay secure with Professional 24/7 Alarm Monitoring

24/7 BACK TO BASE MONITORING

Rechenberg offers live 24/7 monitoring on a range of security and lifestyle devices throughout Australia. Each alarm or device is set up with a personalised emergency action plan. When an alert is activated, our experienced and licensed control room team immediately put your plan into action from our Grade A monitoring centre. Our monitoring services are suitable for residential, commercial and industrial locations and are designed to meet or exceed Australian Standards AS 2201.2 for alarm monitoring centres.

THE ULTIMATE IN REDUNDANCY

The Rechenberg Control Room is designed to provide a high level of resilience and continuous service in all conditions. With redundant power supplies, server infrastructure and multiple communication pathways, along with secure off-site data protection for critical systems, our monitoring centre is structured to maintain uninterrupted alarm handling across Australia.

Purpose built with long-term reliability in mind, our independently graded monitoring centre operates in accordance with Australian Standards. Rechenberg has been protecting Australian homes and businesses for more than 50 years, and our monitoring infrastructure reflects decades of operational experience and structured system design.

The Benefits of Professional Monitoring


Rechenberg 24/7 back to base monitoring provides an extra layer of security for homes, businesses and industrial sites. Our trained control centre team verify each alert and then respond in accordance with your personal action plan. This could include notifying keyholders, sending emergency services or contacting other responders you nominate. You can feel confident that if an alarm is triggered Rechenberg will deal with the situation quickly and in line with your instructions.

24/7 Timely Responses

Professional monitoring is available 24/7 day and night, 365 days a year. While you are out enjoying life, your premises is being monitored by a team of security professionals ready to leap into action.

Tailored Emergency Action Plan

We can tailor an emergency action plan to your needs. You control who will be notified of each alarm activation and whether emergency services should be contacted. Your plan can be updated as your business or family circumstances change, so it stays relevant over time.

Video Verification

Through Video verification our control room operators can verify the authenticity of an alarm. Using your camera system to check the situation and notify emergency services with a verified dispatch if required that police typically prioritise.

Devices We Monitor


We can monitor anything that can send us an event, whether through Wireless IP (4/5G) or broadband! We can even create alarms from emails & SMS!

  • Burglary & Intrusion Alarms
  • CCTV & IP Camera Systems
  • IoT Devices
  • Refrigeration & Temperature Alarms
  • GPS Fleet Tracking Devices
  • Medical, Emergency & Panic Alarms
  • Personal Safety & Lone Worker, Duress, Panic Locator Devices
  • Fire & Smoke Alarms
  • Servers/Networks & Other IT Devices
  • Plant Alarms, Pumps, Ventilation, Water Levels

Our Reach


 

Rechenberg monitors electronic devices for customers in every state and territory of Australia. This is achieved via our own monitoring centres that enable direct communication with our 24 hour specialists when help is needed. Our obligation and responsibility to our customers is our highest priority, and our procedures are reviewed regularly to keep pace with changes in technology and risk.

Changing Providers


If you are not satisfied with your current professional monitoring provider, it is usually straightforward to move your monitoring to Rechenberg. In many cases it is free to change providers, and your existing alarm or CCTV equipment can be reprogrammed to report to our control room. Contact us for an obligation free chat about making the switch and we will confirm what is possible with your current equipment.

Contact Us Today