The Rechenberg Control Room has scored an Australian first earlier this month with the integration of Visual Verification from the Alarm.com cloud platform into our Control Rooms alarm monitoring automation system. During our close work with Alarm.com, we have fully integrated the cloud platform, and more recently, Video Verification, in our monitoring automation system.
We are the first monitoring centre in all of Australia to achieve this functionality with the Alarm.com Video Verification, which highlights the capabilities and expertise our Control Room Development Team has in regards to third party integrations and video monitoring.
When our Control Room receives an alarm event, we’re able to, almost instantaneously, securely and automatically retrieve any associated video events showing from a pre and post-alarm video event.
For customers who use Alarm.com, we can provide an advanced Alarm.com specific monitoring service. This means we can have eyes onsite faster than has ever been possible before – improving security levels and response times drastically. By also integrating Visual Verification, we can assist police in determining which events require priority response, which plays a big role in the new National Police Response Guidelines.
In the future, the Rechenberg Control Room will continue aiding bureaus with integrations such as Alarm.com, allowing them to build and manage their business through our commitment to integrating third party products and services, and finding new and easy RMR generation possibilities.
Since the beginning of our Bundaberg-based 24/7 Monitoring Control Room in 1993, we have strived to provide seamless service at an extremely high level.
Not only are we built to comply with Australian Grade A Standards, but we also have operator response times that surpass the requirements of a Grade 1 Control Room, under the Australian Standard. In the event of a security alarm activation, our dedicated team in our Control Room acts promptly to meet your predetermined instructions and get help to your premises as soon as possible. We also have fully redundant systems in place to ensure 24/7 monitoring is provided – no matter the situation.
At Rechenberg, we take great pride in everything our Control Room has achieved, and the countless people they have helped over the past 26 years of service.
At Rechenberg, we understand that keeping your family safe is the most important thing in the world and that keeping your assets protected can save a whole lot of unnecessary hassle and inconvenience.
For more information about our services please call 1300 852 138 or send us a message on our website.