WHY CHOOSE PROFESSIONAL MONITORING FOR YOUR ALARM SYSTEM?
One of the most important factors to consider when installing a security alarm is the need for professional monitoring. In the event of a security breach, a professional monitoring service will notify you or arrange a response on your behalf. Many homeowners choose professional monitoring as an extra safety net. It is comforting to know that when your alarm system is triggered you will be alerted and the threat managed. This can be especially helpful if you are away from your properties for extended period of time.
There are three key reasons why you should consider professional monitoring by Rechenberg:
1. 24/7 security: monitoring centres have operators available 24/7. They monitor your system and ensure you are notified as soon as possible and set a response in motion as soon as an alarm is triggered.
2. Quicker responses: Emergency services are more likely to respond faster to an alarm when it’s reported by a reputable professional monitoring service.
3. Security even when you’re away: Professional monitoring services can take action on your behalf if you’re not home or unreachable. This is achieved by leaving instructions with your monitoring services while you’re away or unavailable. These instructions are known as action plans.
HOW PROFESSIONAL MONITORING WORKS
When your alarm system is triggered, it sends an alert to the control room team. The operator will then verify the alert and respond in accordance with your tailored action plan. These plans outline what actions you would like taken and in what order. Options include:
• Giving you a call or text message
• Calling your nominated contacts
• Sending a patrol service (at an additional charge)
• Sending emergency services
• or another action you nominate.
You can feel confident that when an alarm is triggered, the Rechenberg control team will deal with the situation quickly in accordance with your action plan.
WHAT CAN I HAVE MONITORED?
Anything that can send an event or notification can be monitored. This can include a range of signals from wireless IP (3/4/5G), NBN, broadband or GSM connections. Alarms can even be sent by using emails or SMS services.
It is possible to monitor a range of devices including:
• Burglary & intrusion alarms
• CCTV & IP camera systems
• GPS fleet tracking devices
• Medical, emergency & panic alarms
• Personal safety, lone worker, duress and panic devices
• Smoke detectors
It is important to check with our security experts if an alarm is able to be monitored. Depending on how your system is installed, a technician or electrician may be required to install additional equipment to enable monitoring of your devices.
WHY CHOOSE PROFESSIONAL MONITORING SERVICES
There are a few reasons why homeowners choose to pay for professional monitoring services. The first of which is 24/7 monitoring. If you’re busy, asleep or away on holiday when an alert comes through from your security system, the control room is there to receive that alert. The control operator will then action your response plan, so no alarm is ever left unattended.
While professional monitoring cannot completely prevent a crime, it can serve as a strong deterrent to criminals. Reacting quickly to an alarm signal can make it easier for authorities to neutralise a threat and keep you safe. Rechenberg offer an additional video verification service. This service allows control room operators to receive images or footage from your cameras to verify legitimate threats or disregard false alarms. They can then relay this information directly to you or responding emergency personnel.
Professional Monitoring can take the stress out of security and automate your responses to make it as easy as possible.
THINGS TO CONSIDER WHEN OPTING FOR A PROFESSIONALLY MONITORED ALARM SYSTEM
While there are plenty of benefits to a professional monitoring service, there are a couple of things you need to consider before signing up to a service.
If you and your contacts all fail to respond to calls made by the control room, Rechenberg can send patrol services or local authorities to check on your property which may incur additional charges. Record your preferences in a tailored response plan that allows you to choose who you want contacted or what actions you would like to be taken.
NEXT STEPS:
For a full list of monitoring or response options, call our sales team on 1300 852 138 to discuss different options for your premises or email sales@rechenberg.com.au.
